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Hello.

We would like to thank our customers for using Online Contact.
To provide better service quality, updates will be made as follows.

For further details, please refer to the information below.

■ Date of progress: Non-stop service update between 07:00 and 08:00 on February 6, 2024
■ Influence: Occurrence of temporary transient phenomenon
■ Update contents
1. Solve the issue of intermittent speed delays when answering or hanging up a call
2. Resolving the issue where triggers are not applied to tickets created through API
3. Resolved the issue of trigger ‘Ticket completion after external delivery’ being executed repeatedly under some conditions.

Online Contact is working to provide better service.

Thank you