Online Contact Help Center

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Notice

Related news are posted
on Notice and New Services.

FAQ

Following FAQs for TOAST users
are commonly raised questions and answers.

Inquiry

Check the response to
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Notice

  • [Announcement] Information on the unavailability of OC services due to NHN Cloud DNS failure
  • [Announcement] Online Contact January 31 regular update
  • [Announcement] Online Contact Regular update on January 17th
  • [Service Failure] [error] Search for tickets at a specific time and display abnormal ticket status
  • [Announcement] Online Contact January 10 regular update

FAQ

  • [Charge] I want to know about the charge criteria.
  • [Help Center] Can I change the font of the help center text or apply effects such as bold, underline, etc. ?
  • [Ticket] I registered answer templates, but they are not shown when processing tickets.
  • [Ticket] What is the process of submitting/answering tickets when external channel is activated?
  • [Help Center] What is Customer Information API, and how is it used?

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