Help Center

Hello.

We would like to thank our customers for using Online Contact.
To provide better quality of service, updates will be made as follows.

Please refer to the details below for details.

■ Date: October 25, 2022 08:00 ~ 08:30 service without interruption update
■ Influence: Temporary chaos
■ Update contents

1. E-mail field required/optional division can be specified
The 'Email' field, which was only required to be entered, can now be specified as an optional item. (However, telephone tickets are optional)
2. Spam handling of transfer tickets
In the case of tickets transferred to issue transfer and duray, it will be changed so that spam cannot be processed.
3.Added ticket address replacement code
A replacement code for 'ticket address' is added when setting the layout of 'Notice in charge' among trigger execution results.
4. Select whether to expose the customer information management menu
It is provided so that you can select/specify whether or not to expose the information management menu for each customer identification number through the contract management menu.
5.Ticket allocation management function
The ability to enable/disable ticket assignment only available to you is added so that administrators can also change it.
6.Other bug fixes

Online Contact is committed to providing better service.

Thank you