Help Center

Hello.

We would like to thank our customers for using Online Contact.
To provide better quality of service, updates will be made as follows.

Please refer to the details below for details.

■ Date: October 18, 2022, 08:00 ~ 08:30 service without interruption update
■ Influence: Temporary chaos
■ Update contents

1. Batch processing of tickets missing 'reception type' is prohibited
When processing tickets in batches, if tickets with missing 'reception type' are included, processing is not possible.
2. Help Center Main Inquiry History
Fixed an issue where the inquiry history area was missing when accessing the Help Center main after member authentication.
3. Other bug fixes

Online Contact is committed to providing better service.

Thank you